Terms of use
Product Usage Agreement
Please read these terms carefully before using our services. By accessing or using the platform, you acknowledge that you have read, understood, and agreed to be bound by these terms.
At OATOMEDIA ("OATOMEDIA", "we", "our", or "us"), we value your privacy and are committed to protecting the personal and business information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our websites, software applications, platforms, products, and services, including but not limited to NAUTIC and any other solutions developed by OATOMEDIA (collectively referred to as the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
What information do we collect?
1. Information We Collect We collect information to deliver, improve, and secure our Services. Personal Information Information you voluntarily provide may include: Full name Email address Phone number Company name Job title Business address User account credentials Business & Operational Information Depending on the Services you use, we may collect: Passenger information Shipment and logistics information Reservation and booking records Route and scheduling information Transaction history Billing information User activity and audit logs Operational reports Technical Information When you use our Services, we may automatically collect: IP address Browser type Device information Operating system Application version Usage logs Cookies and similar technologies Performance and diagnostic information Payment Information Subscription payments may be processed through authorized third-party payment providers. OATOMEDIA does not store complete debit or credit card information unless expressly required and permitted by applicable laws.
How do we use your information?
2. How We Use Your Information We use the information we collect to: Deliver and maintain our Services Create and manage user accounts Process bookings, reservations, and operational transactions Manage subscriptions and billing Provide customer support Improve platform functionality and user experience Monitor system security and performance Send important service updates and notifications Develop new products and features Generate analytics and business insights Detect fraud and unauthorized activity Comply with legal and regulatory obligations We only process personal information where there is a lawful basis for doing so. 3. Cookies and Tracking Technologies Our websites and applications may use cookies and similar technologies to: Remember user preferences Improve platform performance Analyze usage patterns Enhance user experience Maintain secure sessions You may configure your browser to refuse cookies; however, certain features of the Services may not function properly. 4. How We Share Information We do not sell your personal information. We may share information only when necessary with: Authorized employees and contractors Trusted technology partners Payment processors Cloud infrastructure providers Analytics and communication service providers Regulatory authorities where required by law All third-party providers are expected to maintain appropriate confidentiality and security standards. 5. Data Security Protecting your information is a priority. We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. Security measures may include: Role-based access controls User authentication Secure hosting environments Data encryption where appropriate Network monitoring Security audits Regular software updates Backup and recovery procedures While we strive to protect your information, no system can guarantee absolute security. 6. Data Retention We retain information only for as long as necessary to: Deliver our Services Maintain business records Meet contractual obligations Resolve disputes Comply with legal requirements When information is no longer required, it will be securely deleted or anonymized where appropriate. 7. Your Rights Depending on applicable laws, you may have the right to: Access your personal information Request corrections to inaccurate information Request deletion of your information Restrict certain processing activities Object to specific uses of your information Request a copy of your information in a portable format Withdraw consent where processing is based on consent Requests may be submitted using the contact information provided below. 8. Third-Party Services Our Services may integrate with third-party platforms such as: Payment gateways Mapping services Communication providers Analytics tools Cloud hosting providers These third parties maintain their own privacy practices, and we encourage users to review their respective privacy policies. OATOMEDIA is not responsible for the privacy practices of third-party services. 9. Children's Privacy Our Services are intended for businesses and individuals who are legally authorized to use them. We do not knowingly collect personal information from children under the age required by applicable law without appropriate authorization. If we become aware that such information has been collected, we will take reasonable steps to delete it. 10. International Data Transfers Where necessary to provide our Services, your information may be processed or stored in countries outside your jurisdiction. Where cross-border transfers occur, we implement appropriate safeguards to protect your information in accordance with applicable data protection laws. 11. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our Services, technology, or legal obligations. The latest version will always be available through our official website. Continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy. 12. Contact Us If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us: OATOMEDIA Website: www.oatomedia.com Email: [email protected] (Update if different) Phone: [Insert Contact Number] Address: [Insert Business Address] Your Consent By accessing or using any OATOMEDIA product or service, including NAUTIC, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your information as described herein.